Chimney Repair Service

In the present day, most houses have fireplaces and chimneys installed for the purpose of keeping the house warm during the cold winter months.

A chimney serves a very important purpose from an architectural and aesthetic standpoint since they not only look amazing, but some chimneys are so beautifully designed that they make a house appear more complete. As a result, this strongly emphasizes the need to install a chimney made from durable and quality materials when building or remodeling a residence.

Types of Chimneys

Aside from the traditional brick chimneys that you have probably always seen and heard about, there are a variety of other types of chimneys that can be found in households across the country. Here are a few examples:

STEP 1 - Masonry Chimneys

This is considered to be 'the' standard type of chimney, which is made from bricks, cement, mortar, blocks, or stones. A masonry fireplace consists of simple indented walls where you create fire with wood logs, accompanied by a masonry chimney.

STEP 2 - Metal Chimneys

As opposed to masonry chimneys, these chimneys take up a lot of space and may be more expensive if they are bigger. They also don't have as good an aesthetic value as masonry chimneys.

Double and triple-walled metal chimneys are usually enclosed within different types of casings. To boost their aesthetic value and appeal, they are usually enclosed within a masonry chimney case, a sided frame, or even a full wooden construction.

STEP 3 - Factory-Built/ Prefabricated Chimneys

Most modern and contemporary homes have chimneys like these. They are more of the modern, contemporary types. Factory-built or prefabricated chimneys have an innovative design, and they come with fireplaces that are also quite innovative.

STEP 4 - Fireplace Insert Chimneys

The fireplace chimneys of this type usually use inserts that are special kinds of wood stoves. Their special design enables them to fit perfectly in open masonry fireplaces. With the help of a stainless steel liner system, the stove is directly connected to the chimney. Inserts of this type are typically installed in existing masonry fireplaces, and are further connected to chimneys and flues.

FAST RESPONSE TIME

Is your average customer service response time on par with the customer expectations? How responsible is your team about providing quick resolutions to tickets? .

If you think that the speed of your customer support response doesn’t matter, think again. How quickly your customer service team responds to queries is one of the most critical factors in customer satisfaction. 53% of customers reported being irritated if they don’t speak to a real person right away, while 75% of customers think it takes too long for them to reach a live agent. Thankfully, you don’t have to lose out because of slow customer service or email responses. There are some easy and quick strategies you can follow to provide timely responses and keep your customers happy.

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Here are 5 of the best strategies to ensure quick response times.

TRANSPARENT PRICES

There is a Euphoria in many quarters these days about the possibilities offered by e-commerce. Consumers see lower prices and easy shopping; investors imagine cashing in on Internet IPOs; and start-ups hope that their business model will be the one that transforms their industry. Beneath all the excitement, however, lies a sobering reality: the Internet represents the biggest threat thus far to a company’s ability to brand its products, extract price premiums from buyers, and generate high profit margins.

Everyone knows that the Web makes price comparisons much easier. But that’s just one aspect of a far deeper problem.

The real threat is what economists call cost transparency, a situation made possible by the abundance of free, easily obtained information on the Internet. All that information has a way of making a seller’s costs more transparent to buyers—in other words, it lets them see through those costs and determine whether they are in line with the prices being charged.

100% CUSTOMER SATISFACTION

100% satisfaction is pareto-inefficient for most Cos. As satisfaction increases beyond a certain percentage each incremental improvement becomes progressively more expensive to achieve. In other words, 100% satisfaction is a goal that is not only very hard to achieve, but also economically wasteful. It is silly not worth it.

Whilst your ten suggestions are mostly great (un)common sense, some of them are downright dangerous for most Cos’ health. For example, #1 Response Speed has been shown not to be universally true as different customers require different responsiveness. Over-responsiveness can be as damaging as under-responsiveness. #6 Amaze the Customer has also been disproved as it creates both economically unsustainable expectations in customers and heightens boundary-role stress in front-line staff. And #8 is obviously not always the case. As anyone who has ever worked in a call-centre will tell you, not all customers are worth the effort.